Terms of Service
These terms cover your use of amanatmossalli.com and the general terms on which I provide digital marketing services. Written plainly, because you should understand what you agree to.
1. Who these terms are between
These terms are between you and Amanat Mossalli Taju ("I", "me"), a digital marketing consultant based in Uttara, Dhaka-1230, Bangladesh. By using this website (the "Site") or hiring me, you agree to them. For client work, a written proposal or contract (the "Agreement") sets out the specific scope, price and timeline. If the Agreement and these terms differ, the Agreement wins.
2. Using the Site
You may use the Site for lawful purposes only. You may not copy, scrape, resell or misuse its content, attempt to break its security, or use the free SEO audit tool in an automated way or against websites you do not own or have permission to test. The free tool gives information only; results come from third-party services and are not a guarantee of anything.
Content on the Site, including text, design, logos, images, videos and code, belongs to me or my licensors and is protected by copyright and trademark law. Client logos and screenshots are shown with permission or in a way that does not reveal confidential data. You may share links to my pages freely.
3. Free call, audits and advice
The free 15-minute call, free audits and any advice given before an Agreement are general guidance based on the information you give me. They are offered in good faith but without warranty. You are responsible for decisions you make based on them.
4. Services and scope
Every project starts with a written scope: what I will deliver, by when, and for how much. Work outside that scope is quoted separately. I may bring trusted specialists into a project under my direction; I remain responsible for the work delivered to you.
You agree to give me what the project needs on time: access to accounts, content, approvals and answers to questions. Delays on your side may move the timeline and are not grounds for a refund.
5. Fees and payment
Fees are stated in the Agreement in BDT, USD, GBP or another agreed currency. Fixed-price projects are usually paid part upfront and part on milestones or delivery. Monthly services are paid in advance for each month. Ad spend is paid by you directly to the ad platform and is never included in my fee unless the Agreement says so.
Invoices are due within the period stated on them (normally 7 days). Late payment may pause work and, for monthly services, end the service. All fees exclude VAT, bank charges and platform fees unless stated.
6. Satisfaction and money-back guarantee
I stand behind my work with two promises, which are written into every Agreement:
- 100% satisfaction: we agree the deliverables in writing, and I keep improving the work until it meets that written standard.
- Money-back promise: if I fail to deliver an agreed deliverable as described in the Agreement, you receive a refund for that deliverable.
- What the guarantee does not cover, because no honest marketer can control it: specific rankings, traffic, sales or ad results; outcomes affected by changes on Google, Meta or other platforms; results affected by your own changes, delays, budget cuts or decisions; and ad spend paid to platforms. Refund requests must be made in writing within 30 days of the deliverable.
7. Results
Marketing results depend on many things outside anyone's control: competition, platform algorithms, your product, prices, budget and market. Examples of past results on the Site are real but are not a promise of the same results for you. I will always tell you honestly what I expect and report what actually happens.
8. Cancellation
Monthly services can be cancelled by either side with 30 days' written notice. Fixed-price projects can be cancelled before completion; you pay for work completed up to that date, and the upfront payment covers work already done. If I cancel for reasons on my side, you pay only for completed, usable work.
9. Ownership of work
Once paid in full, you own the deliverables made for you: website, content, designs, ad creatives, tracking setups and reports. Accounts (ad accounts, analytics, domains, hosting) are created in your name wherever possible and stay yours. I keep the right to use my own methods, templates, tools and know-how on other projects, and to show non-confidential results in my portfolio unless you ask me not to.
10. Confidentiality
I keep your business information, data and results confidential and use them only for your project. You agree not to share my proposals, pricing and internal methods with third parties. These duties continue after the project ends.
11. Your responsibilities
You confirm that the content, images, claims and offers you give me are accurate, lawful and yours to use, and that your business complies with the rules of the platforms we use (Google, Meta, TikTok, email laws and so on). You are responsible for your products, services, prices, delivery and customer care.
12. Limitation of liability
To the extent the law allows, my total liability for any claim connected to the Site or my services is limited to the fees you paid me for the specific service in the 3 months before the claim. I am not liable for indirect losses such as lost profits, lost data or platform suspensions, except where caused by my proven negligence or wilful misconduct. Nothing here limits liability that cannot be limited by law.
13. Third-party platforms
My work depends on platforms I do not control, including Google, Meta, TikTok, LinkedIn, WordPress, hosting companies and email tools. Their rules, prices, outages and account decisions are outside my control, though I will always help you deal with them.
14. Governing law
These terms are governed by the laws of Bangladesh. Disputes will first be discussed in good faith; if that fails, the courts of Dhaka, Bangladesh have jurisdiction, unless the Agreement with an international client states otherwise.
15. Changes
I may update these terms from time to time. The date at the top shows the latest version. Continuing to use the Site after a change means you accept the new terms. Existing Agreements keep the terms in force when they were signed.
16. Contact
Amanat Mossalli Taju
Uttara, Dhaka-1230, Bangladesh
Email: info@amanatmossalli.com
WhatsApp: +880 1782-790018